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We’ll help find what you’re looking for

From general questions to insurance-specific inquiries, here you’ll find answers to all our most common FAQs. And for anything else, feel free to call a VIU by HUB Advisor at 833-495-2748.

General questions

VIU by HUB is a new kind of digital insurance platform, dedicated to meeting your unique personal insurance needs. Whether you need a new policy or want to look at your existing coverage, our advisors and easy-to-use platform make it easier than ever to make sure you get the most value from the right options for you and your family.
VIU looks out for your best interests by combining trusted industry expertise with transparent options and an intuitive platform that displays all your personal insurance policies in one place. We do the work for you, so you can compare quotes in seconds before making informed coverage decisions for yourself and for your family.
We provide customized quotes from among the leading insurance carriers to find you the most relevant policies at the lowest possible price. As your insurance needs changes and you move through life, VIU will be there to help make sure that you’re always getting the coverage you need.
Our parent company HUB International has been serving customers for 25 years, consistently ranked as one of the top five insurance brokerages worldwide. And with over 25 A-rated insurance company partners and more than 475 offices in North America, we’re fully equipped and ready to serve you for the next 25 years and beyond.

This one’s easy: VIU is free!

We’re independent digital insurance agents, which means we don’t sell policies issued by our own insurance company. Instead, we identify policies that are specifically relevant and right for you. And thanks to our A-rated insurance carrier partners – which means they’re top-ranked in financial strength and ability to pay claims – we’re able to offer their policies at the best possible price.

We offer a variety of personal insurance policies, including auto, homeowners, renters, condo, life, second home, pet, toys, umbrella and many others. We do not offer personal, individual or group medical health policies.
We work with over 25 top insurance companies, including Travelers, Allstate, Progressive, Nationwide, State Auto, Safeco, Stillwater and more.
Each insurance policy provides specific information on how and when to report a claim. Insurance claims are handled by your insurance carrier.
VIU by HUB is operated by Hub International Midwest Limited, which is incorporated in Indiana and licensed as an insurance agency in all of our operating states.
We earn a commission when you buy a policy from one of our insurance company partners. In some cases, VIU by HUB may refer you to partner providers. When that happens, we collect a referral fee. Other VIU by HUB services are provided to you at no additional cost, because HUB is paid through the commissions we receive from insurers. Want to learn more? See how we get paid.
You will be able to pay for policies using a credit card or bank transfer to your insurance carrier.
No, it’s not. Your policy number is an alpha-numeric code unique to each individual policy assigned by your insurance carrier. Meanwhile, your account number is a 10-digit number associated with your VIU online insurance portfolio management account. If you have any questions about your policy or payment plan, one of our advisors will be happy to help.